Is it safe to use my credit card online?
Absolutely! We use 128-bit encryption via a Secured Socket Layer (SSL) to provide the safest, most reliable protection. Statistically, you are at greater risk using your card over a cellular telephone!
Questions & Answers
Extra Innings FAQ/Help
Before contacting us, you may be able to find the answer to your frequently asked questions here in our FAQ’S section. If, after reviewing our FAQ's section, we were unable to provide you an answer, please feel free to contact Extra Innings by email or phone at 518-885-1100.
We are able to reply to most e-mails the same business day.
Do I have to be a member to use Extra Innings?
You do not have to be a member to use our facilities. Our automated batting cages, training tunnels, lessons, clinics and Pro Shop are open to the general public.
I’ve never been to Extra Innings before; what can I do there?
Extra Innings is everything baseball and softball. You can use our automated bating cages, training tunnels, receive professional instruction or buy baseball and softball equipment at our nationally recognized Pro Shop. We also have a party area with video games and vending machines to host birthday or team parties. You are welcome to stop by for a tour of our facility to see what we have to offer.
How does your facility work?
You can walk in and use the batting cages or browse the Pro Shop. Reservations are recommended for private lessons and use of the tunnels.
Do you have automated batting cages?
Yes, Extra Innings has one automated dual jugs pitching machines with a self-loading conveyor re-loading system for constant flow of balls. This gives individuals and teams the flexibility and availability of four (4) speed choices for fastpitch baseball and three (3) speed choices of softball fastpitch along with a slow pitch speed softball option.
What equipment is available in the training tunnels for my use?
Extra Innings provides baseball pitching mounds, a hand-fed pitching machine and a batters box for use in the training tunnels as part of the rental. We have softball pitching mats as well.
Can we use real baseballs in the training tunnel pitching machines?
Yes. Extra Innings supplies the jugs sting-free training balls with your rental but you can bring and use your own real baseballs or softballs in the hand-fed machines. You can also purchase the baseballs, softballs and seat buckets in our Pro Shop so check us out.
How much does it cost to use Extra Innings?
The automated cages or training tunnels can be reserved by the half hour starting at $25, or you can buy a yearly Grandslam Membership for the more serious player. We have packages and activities to fit any budget.
What are the benefits of being a member at Extra Innings?
There are numerous benefits to being a member at Extra Innings. Depending on the individual package, members receive a 10% discount on all Pro Shop purchases, free private lessons, a free ½ hour weekly training tunnel rental and savings on additional private lessons and clinics.
What type of lessons do you offer?
Extra Innings offers private (1 student) and group lessons (2 or more students) on the mechanics of pitching, hitting catching, throwing and fielding.
How long do your lessons last?
Individual lessons are 30 minutes long. Group lessons can last 30 minutes or a full hour.
How old do you have to be to take lessons or clinics?
You must be at least 7 years old to participate in lessons or clinics at Extra Innings. However, ball players age 5 and up can utilize our multi use training tunnels with adult supervision.
How do I sign-up for camp or a clinic?
You can register for a camp or clinic in-person at Extra Innings or online.
Who teaches your Clinics and lessons?
Our staff, of former and current professional players, college all-stars and area college and high school coaches or varsity players.
Can we have a birthday party at Extra Innings?
Extra Innings has several birthday party package options for you to choose from which include batting, pizza, soda and a whole lot of fun. Check out the party section of our Website or top by in-person for more details. Just call us to reserve your date and time.
Do you have gift certificates to use as presents?
Absolutely. Extra Innings has gift cards which are the ideal gift for baseball and softball players of all ages and skill levels. An Extra Innings gift card guarantees that they’ll get exactly what they want! You can order online or visit our Pro Shop and our staff will be glad to assist you with your purchase.
How can the gift cards be used?
The Extra Innings gift cards can be used for at our Pro Shop or for lessons, clinics, camps, automated batting cage and training tunnel rentals. The gift cards make the ideal birthday present, team player award, coach gift or holiday gift for friends and family.
Why should I purchase equipment from your Pro Shop?
Extra Innings Pro Shop is one the largest independent dealers in the area of top brand baseball and softball gloves, bats, equipment and apparel. Our expert staff will work to custom-fit equipment that is just right for your age, skill-level and budget.
What are your hours of operation?
Check our posted hours of operation on the Website.
